Show respect for the others persons opinions. Never tell a man he is wrong. The only way to get the best of an argument is to avoid it. If you are wrong admit it quickly and emphatically. Begin in a friendly way. Get the other person saying Yes, yes immediately. Let the other person do a great deal of the talking. Let the other person feel that the idea is his. Try honestly to see things from the other person’s point of view. Be sympathetic with the other person’s ideas and desires. Appeal to nobler motives. Dramatize your ideas. Throw down a challenge